During the decade we saw a fundamental change in the role of QA.
The #1 objective of testing and QA organizations worldwide is now to ensure end-user satisfaction, and not mere defect finding.
To that end, Design Thinking is a mindset that many world-class QA organizations are adopting to ensure their focus is on the customer experience in the design of innovative, best-of-breed products and solutions.
Join Michael Faulise of tap|QA for this presentation.
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