Program for:

Track: Metrics
Presentation Level: <level>

     Thursday, May 9, 2002


12 Steps to Useful Software Metrics

Linda Westfall
    
The Westfall Team

Time:

Location:

3:15 - 3:30 PM - Registration
3:30 - 5:00 PM - General Meeting
Southdale Library
Map & Directions

About the Presentation:

Abstract: 12 Steps to Useful Software Metrics introduces the reader to a practical process for establishing and tailoring a software metrics program that focuses on goals and information needs. The process provides a practical, systematic, start-to-finish method of selecting, designing and implementing software metrics. It outlines a cookbook method that the reader can use to simplify the journey from software metrics in concept to delivered information.

 There are multitudes of possible software metrics.  The first four steps defined in this presentation will teach the attendee how to identify their metric customers and then utilize the goal/question/metric paradigm to select the software metrics that match the information needs of those customers.  Steps 5-10 walk the attendee through the design and tailoring of their selected metrics including definitions, models, counting criteria, benchmarks and objectives, reporting mechanisms and additional qualifiers.  The last two steps help the attendee solve implementation issues including collecting data and minimizing the impact of human factors on their metrics.

Biography: Linda Westfall is the President of The Westfall Team, which provides Software Metrics and Software Quality Engineering training and consulting services.   Prior to starting her own business, Linda was the Senior Manager of the Quality Metrics and Analysis at DSC Communications where her team designed and implemented a corporate wide metric program.  Linda has over twenty years of experience in real time software engineering, quality and metrics.  She has worked as a Software Engineer, Systems Analyst, Software Process Engineer and Manager of Production Software.

 Very active professionally, Linda Westfall is Chair of the American Society for Quality (ASQ) Software Division.  She has also served as the Software Division’s Program Chair and Certification Chair and on the ASQ National Certification Board.