Providing Training and Gaining Understanding of the Process

Speaker:

Erin Pierce
Business Operations Analyst
US Bancorp

About the Presentation:

Concepts:
When implementing a testing methodology there are several keys to success. One of these is training. This paper and presentation are meant to provide the audience with an understanding of the importance and the "how to" of providing training and gaining understanding from their enterprise when implementing a testing methodology.

Presentation Outline:

• Introduction
• Choosing the Methodology
• Vendor Training
• Customized Internal Training
• Scheduling Training
• Informal Training
• Templates
• Other Communication Tools
• Benefits of Training
• Conclusion

Learning Objectives:

• Considerations when choosing a methodology
• Considerations when arranging training (vendor and internal)
• Importance of informal training
• Other tools that can be used

Presentation PowerPoint 

Biography:

Erin Pierce is currently at U.S. Bancorp. The project she has been involved with is the testing standardization project, which is implementing a consistent testing methodology enterprise wide. She has been most involved with the training and "how to" implement aspects. Erin Pierce is currently involved in a leasing acquisition project as the testing manager.

Paper was presented before at the 2001 QAI International Information Technology Quality Conference. Has also been published in the Journal of Software Testing Professionals.

Erin Pierce
Business Operations Analyst
US Bancorp
2751 Shepard Rd.
Mail Stop: MNRB0143
St. Paul, MN 55116
605-205-1771
erin.pierce@usbank.com

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