Who's Counting Anyway?
      Lessons Learned from Counting Bugs

• Paul Proia
  e-Director of Quality Assurance, HotOffice

About the Presentation:

"Who’s Counting Anyway" is a case study that applies defect tracking and software maintenance data to project planning routines to save companies money and shorten development time. While at Butler Manufacturing, Paul Proia and his QA team reviewed several projects and compared our metrics data with theories developed by QA Expert William Perry to see where Butler could change development processes to save money. We also compared comparable successful and less successful projects to develop our own theories.

In this presentation, Paul Proia will discuss defect introduction theories and show how Butler's practices compare with these theories. Then, we will discuss methods your company can use to change development planning, including requirement review methods, ways to measure defect costs, and ways to report progress to management. We will also show ways to estimate how costly projects can be without applying methodology -- something not usually covered by defect metric systems..

About the Presenter:

Paul Proia is currently the e-Director of Quality Assurance for HotOffice, an Internet/intranet source for small businesses, in Boca Raton, FL. Prior to joining Hot Office, Paul was the Quality Assurance Manager for Butler Manufacturing in Kansas City, MO. Efforts to create and organize a formal test team and methodology at Butler earned him the 1998 Award for Individual Achievement in QA from the Kansas City Quality Assurance Association. When not testing software or teaching quality assurance methodology, Paul is an avid baseball fan and baseball writer.

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