Ed will be speaking on the subject of problem tracking & reporting for a Service Delivery business in the global marketplace.
Download Ed's presentation:
Power Point 4.0 .ppt file (2,598 kb)
Power Point 4.0 .zip file (202 kb)
Power Point 95 .ppt file (298 kb)
Power Point 95 .zip file (200 kb)
Ed Jarosch is a Software Development Manager for Unisys with responsibility for the Electronic Services Department within the Global Customer Services IT Organization. In this role, he has developed a worldwide service delivery platform for the entire Unisys Corporation.
Prior to his current assignment, Ed was project manager for numerous software development projects including 4GL Decision Support Software, Linking & Binding middleware and multiple large scale fault tolerant Operating Systems.
Following our main presentation, you are invited to join the meeting of TCQAA’s special interest group (SIG). They will meet for about an hour, starting shortly after the general program